What you need before you start

A Zetpin business account and its handle, like @kerala_kitchen.
Either Zetpin sign-in, where the dialog offers Continue with Zetpin, or a service token the Zetpin team issued for your handle. Service tokens start with zp_live_.
The owner or admin role in the UniPostudio brand you are connecting, and a free channel slot on your plan.

Connect step by step

If the Connect Zetpin dialog shows a Continue with Zetpin button, this is the quickest way in.

Step 1:
Open Channels and select Connect on the Zetpin card.
The Connect Zetpin dialog opens.
Step 2:
Select Continue with Zetpin.
Zetpin’s sign-in opens in a pop-up.
Step 3:
Sign in to your Zetpin business account and allow access.
The pop-up closes and the card says Connected · healthy.

IllustrationWhere Zetpin sign-in is offered, Continue with Zetpin sits at the top of the Connect Zetpin dialog.

Way 2: with a service token

Step 1:
Ask the Zetpin team for a UniPostudio service token.
Email partners@zetpin.com with your Zetpin business handle and say you would like a UniPostudio service token.
Step 2:
Wait for the token.
The Zetpin team replies with a token starting zp_live_. It is tied to your business handle.
Step 3:
Open Channels and select Connect on the Zetpin card.
The Connect Zetpin dialog opens.
Step 4:
Paste the token and your handle, and select Connect Zetpin.
Fill Service token and Zetpin handle (the handle the token was issued for). The button says Connecting… while UniPostudio checks both with Zetpin. Then the card says Connected · healthy.

IllustrationThe service-token form in the Connect Zetpin dialog.

Once it is connected

Zetpin appears in the composer’s channel list, where you can target posts to an area.

What we ask permission for, and why

With Zetpin sign-in, Zetpin shows these on its own screen. A service token gives the same access, for the one handle it was issued for.

profile.read: Your business profile on Zetpin, to name the account on the channel card.
posts.write: Publish the posts you schedule or publish now, with their hyperlocal targeting.
posts.read: Read your posts, to confirm a post went out and show it in UniPostudio.
analytics.read: Your posts’ analytics.

If something goes wrong

“Zetpin did not accept this token.”

Check the token with the Zetpin team at partners@zetpin.com; it may have been withdrawn or mistyped.

“Zetpin has no account with that handle that this token can publish as.”

Check the spelling of the handle, and that the token was issued for it.

“This token belongs to another Zetpin account.”

Enter the handle the token was issued for, or ask the Zetpin team for a token for this handle.

“A handle has letters, digits, dots and underscores only.”

Type the handle as it appears on Zetpin, with or without the @, and no spaces.

You declined Zetpin’s sign-in

Select Continue with Zetpin again and allow access, or use a service token instead.

Zetpin could not be reached

Zetpin did not answer in time. Try again in a few minutes; nothing was saved.

Connect is greyed out

The top of the screen says “Only owners and admins can connect, change or disconnect channels.” Ask an owner or admin of the brand.

What we never do

We never ask for, see or keep your password. You sign in on the platform’s own page (or paste a token the platform issued you), and the platform gives UniPostudio a token, not your password.
Every token is encrypted with AES-256-GCM before it is stored, and is never written to our logs.
We ask only for the permissions the features need, and use each one only for what this page says.
We never post or reply unless you or a teammate does, or an automation you turned on (scheduled posts, automatic AI replies) does.
Disconnecting deletes the stored token and what we synced from the account: its messages, comments, feed and analytics.

Disconnect or reconnect

Open the ⋯ menu on the Zetpin card (More actions for Zetpin), choose Disconnect and confirm. UniPostudio deletes the stored token and what it synced from the account.

A service token is withdrawn by the Zetpin team: ask at partners@zetpin.com if you want it cancelled too. To reconnect, select Connect on the card again.

Still stuck?

Write to us with the channel’s name and the exact words on the card or in the error message: that is usually enough for us to tell what happened. Never send us a password or a token.

support@codezyai.com Every way to reach us