What you need before you start

A verified Google Business Profile. Profiles that are unverified, suspended or disabled cannot publish.
A Google account that is an owner or manager of the profile. If someone else owns it, ask them to add you in the profile’s Business Profile settings → People and access.
Several locations (a chain, or an agency’s clients) are fine: every location the account manages is listed, and each brand posts to one.
The owner or admin role in the UniPostudio brand you are connecting, and a free channel slot on your plan.

Connect step by step

Step 1:
Open Channels in UniPostudio.
Choose Channels in the sidebar, or go straight to app.unipostudio.com/channels. Check that you are in the right brand.
Step 2:
On the Google Business card, select Connect.
A pop-up opens on accounts.google.com. If your browser blocks pop-ups, the app says so and opens the same page in this tab.
Step 3:
Choose the Google account that owns or manages the profile.
If it is not listed, choose Use another account and sign in.
Step 4:
Allow what Google lists, then choose Continue.
If Google shows a tick box, tick it: without it UniPostudio cannot reach your profile.
Step 5:
Let the pop-up close.
The card says Connected · healthy. UniPostudio picks the account’s first location.
Step 6:
If you manage several locations, choose this brand’s one.
The card shows a Location menu, each entry with its address. Choosing one shows “Now posting to” and its name.

IllustrationSelect Connect on the Google Business card; Google’s sign-in opens in a pop-up on accounts.google.com.

Once it is connected

Google Business appears in the composer’s channel list, and new reviews of the location arrive in the inbox. Google’s access renews in the background: you only reconnect if the card says so.

What we ask permission for, and why

Google shows these on its consent screen, in its own words. Each one is there for a feature; we do not ask for anything else.

openid: Identify which Google account was connected, so disconnecting it never cancels another connection that uses the same Google account.
business.manage: Google calls it “See, edit, create and delete your Google business listings”. UniPostudio uses it to list your locations, publish your updates, and read reviews and post your replies.

If something goes wrong

“This Google account does not manage any Business Profile.”

Connect again with the account that owns the listing, or ask its owner to add you as a manager under Business Profile settings → People and access, then connect again.

“Google refused access to Business Profile. UniPostudio may not be approved for it yet.”

Google has not opened its Business Profile APIs to UniPostudio for your account yet. Nothing is wrong with your profile; try again once the badge at the top of this page says Available now.

“Could not read your Business Profile locations from Google.”

Google did not answer in time. Connect again in a minute; nothing was saved the first time.

Posts go to the wrong location

Choose the right one in the card’s Location menu. If it is not there, the Google account you connected does not manage it: disconnect and connect with one that does.

Google refused an update

Google refuses updates from unverified or suspended profiles, and updates that break its content policies (for example a phone number in the text). Check the profile in Google, change the update, and publish it again.

The card says “Expired · scheduled posts are paused”

Google ended the access: after a password change, a change to your role on the profile, or when UniPostudio was removed at myaccount.google.com/connections. Select Reconnect on the card.

“The connection took too long and expired” or “This connection was started in another browser”

Start again from the card, and finish within 10 minutes in the browser you started in. If your browser blocks cookies for app.unipostudio.com, allow them.

The card says Coming soon, or Connect is greyed out

Coming soon means Google Business Profile is not open for your account yet (see the badge at the top of this page). A greyed-out button, with “Only owners and admins can connect, change or disconnect channels.” at the top of the screen, means your role cannot connect channels: ask an owner or admin of the brand.

What we never do

We never ask for, see or keep your password. You sign in on the platform’s own page (or paste a token the platform issued you), and the platform gives UniPostudio a token, not your password.
Every token is encrypted with AES-256-GCM before it is stored, and is never written to our logs.
We ask only for the permissions the features need, and use each one only for what this page says.
We never post or reply unless you or a teammate does, or an automation you turned on (scheduled posts, automatic AI replies) does.
Disconnecting deletes the stored token and what we synced from the account: its messages, comments, feed and analytics.

Disconnect or reconnect

Open the ⋯ menu on the Google Business card (More actions for Google Business), choose Disconnect and confirm. UniPostudio deletes the stored token and the reviews and analytics synced from the location, and revokes its access at Google. If the same Google account is still connected in UniPostudio elsewhere (YouTube, or another brand), Google’s grant stays until that one is disconnected too, because Google ends a grant for all of them at once.

To reconnect, select Connect on the card again. You can also remove UniPostudio at any time at myaccount.google.com/connections.

Still stuck?

Write to us with the channel’s name and the exact words on the card or in the error message: that is usually enough for us to tell what happened. Never send us a password or a token.

support@codezyai.com Every way to reach us